Returns & Refunds Policy

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect. Please contact us within 24 hours of delivery to initiate a claim for a replacement or store credit.

1

Inspect Your Delivery

Upon arrival, please check your items immediately for any signs of damage or discrepancies from your order confirmation.

2

Document Issues

Take clear photos of the damaged product and the packaging, including the shipping label, to help us process your request.

3

Contact Support

Email our customer care team at [email protected] with your order number and the attached photographs.

4

Resolution

Our team will review your claim within 48 hours to issue a full refund, store credit, or schedule a fresh replacement shipment.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing